Freshworks Declares War on ‘Tool Sprawl’: Why Vertical AI is Ending Software Fragmentation in CX 3 min read AI News Freshworks Declares War on ‘Tool Sprawl’: Why Vertical AI is Ending Software Fragmentation in CX Mayush November 13, 2025 The Days of Agent Chaos are Over. Freshworks is betting on specialized, high-velocity automation to deliver instant... Read More Read more about Freshworks Declares War on ‘Tool Sprawl’: Why Vertical AI is Ending Software Fragmentation in CX
